Reservation

Step 1: Branches

Postal Code:

Dates and times

Pickup:

Return:

Quick survey – tell us how we did!

Dear client,

Thank you very much for doing business at one of our branches. Your opinion and suggestions are very important to us so we can continuously improve the quality of the services we provide to our valued customers. By responding to this survey, you could earn yourself a $75 coupon redeemable at one of our 40 branches on your next rental.

Thanks again for considering bleu Pélican.

Finally, on behalf of all our franchisees, we want you to know how much we appreciate your business and are looking forward to serve you again in the future.

Richard Hébert, General Manager

*Required Fields

Personal Information

*Name :
*Phone Number:
Email Address :

Transaction informations

*Region:
*Rental Branch:
*Invoice Number:
*Rental Date:
*Vehicle:

Part 1: How did you hear about bleu Pélican?

Part 2: When you made your reservation

How would you rate us? (1 = unsatisfactory / 5 = very satified)	N/A	1	2	3	4	5
Service overall (courtesy, rapidity, simplicity)
Comments:

Part 3: When you pick up the vehicle

How would you rate us? (1 = unsatisfactory / 5 = very satified)	N/A	1	2	3	4	5
The agent's courtesy
Quickness to get on the road
Cleanliness of the vehicle
Comments:

Part 4: When you returned the vehicle

How would you rate us? (1 = unsatisfactory / 5 = very satified)	N/A	1	2	3	4	5
The agent's courtesy
Quickness of the procedures
Service quality
Comments:

Part 5: Your experience with bleu Pelican

How would you rate us? (1 = unsatisfactory / 5 = very satified)	N/A	1	2	3	4	5
Overall, how did you find it ?
Comments:

Would you recommend us to friends and/or family ?	Oui	Non
According to you, how could we improve the quality of service we provide?